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Communities > Diagnostic & Analysis System > MaxiDas > MS509 scanner to usb cable pinout
MS509 scanner to usb cable pinout

39381 Views 36 Replies Latest reply: 2017-04-18 13:24:59


  •   Level 10   
    (10965) points
    Autel Support

    2013-05-29 00:54:40

    You have installed the Maxilink in your pc successfully, haven't you? Then connect your MS509 to your computer. Pls check the status bar on the top of Maxilink window. Green means MS509 is connected to pc; red means it is not connected... What color is the status bar?

  •   Level 1   
    (0) points
    jroman
    2013-05-29 09:58:04
    With the help of some hi resolution pictures I found on the internet ,I discovered that indeed my scanner must be a chinese clone . It is missing the hardware components that control usb communications U16 - FT232BL ; USB to Serial converter, CRY4 Crystal and Capacitors C15 and C16 located on lower left side of circuit board. I think this is a lesson learned, buyer beware of internet sales.

  •   Level 10   
    (10965) points
    Autel Support

    2013-05-30 02:54:42

    Oh, sorry to learn this news. We are aware more and more people are being cheated by internet sellers. MS509 has a lot of knockoffs ..Right now we are going to ask those dealers to remove this product from their shops.

  •   Level 1   
    (0) points
    jesus

    2013-06-02 10:56:44

    hello, i have the same probleme connecting my maxiscan ms509 with my computer (windows xp), i ready intall maxilink from the cd that i get with the pakage! so plz what can i do?

  •   Level 10   
    (10965) points
    Autel Support

    2013-06-03 01:35:21

    Is the Maxilink installed successfully in your computer? Does your windows recognize the MS509?

  •   Level 1   
    (0) points
    cimarico

    2013-06-04 09:32:20

    I'm the owner of a MS509 and i have the same problem! When I connect maxiscn MS509 to my PC (windows XP Service pack3), nothng happens! The computer is not able to recognize the MS509! I tried several version of your software MAXILINK (the last is 1.08)but nothing! Can you help me? My email is andrea.cimador@libero.it Looking forward for your reply Best regards Andrea

  •   Level 1   
    (0) points
    BAX

    2013-06-11 14:07:20

    I have same problem: connected maxiscan MS509 - nothing recognize. My email is bax.rusland@mail.ru

  •   Level 1   
    (0) points
    rogeriocet

    2013-06-22 10:06:29

    Reply to 13 floor: Bom dia, comprei um da DX na China e não esta funcionando no fiat palio elx 2005 motor fire e não consigo atualizaçoes e o seriel é MS505245 tambem, sera que esta com ploblema tambem estou no Brasil. Good morning, I bought one from DX in China and not working in fiat palio elx 2005 fire engine and cant updates and seriel MS505245 is also, that this will be with ploblema'm also in Brazil.

  •   Level 10   
    (10965) points
    Autel Support

    2013-06-24 05:10:27

    Any MS509 with a serial number of MS505245 is 99% counterfeit. So just contact your seller and ask for a return and refund.

  •   Level 1   
    (3) points
    TravisCockerell

    2014-08-07 22:52:54

     Well, just bought this brand new in the box on Amazon. It has serial # MS505245 and it will not connect to computer. So I guess it is counterfeit. You would think buying this on Amazon you would get a real one. So I will be returning it and buying another brand.
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